Information We Collect

When you visit our website or place an order, we may collect information necessary to operate our store and provide our services.

Personal and order information may include:

• Your name.
• Billing and shipping addresses.
• Email address and phone number.
• Order details and purchase history.
• Payment transaction information.
• Messages and information you provide when contacting us.

Device and browsing information may include:

• IP address and approximate location.
• Browser type and device information.
• Pages and products viewed.
• Referring websites and search terms.
• Website interactions and browsing activity.

How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and fulfilling your orders.
• Handling payments and coordinating shipping.
• Sending order confirmations and delivery updates.
• Responding to questions and customer support requests.
• Managing returns, refunds, and replacements.
• Detecting fraud and protecting our website.
• Improving our products, services, and shopping experience.
• Understanding website traffic and marketing performance.
• Sending promotional communications where permitted and subject to your choices.

Cookies & Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve website functionality and understand how visitors interact with our store.

These technologies may be used to:

• Remember shopping cart contents and preferences.
• Keep essential website functions working.
• Understand website traffic and visitor behavior.
• Measure advertising and marketing performance.
• Support relevant advertising where enabled.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Payment Information

When you make a purchase, payment information is submitted through the payment options available at checkout.

Payments may be handled by third-party payment processors. These providers process payment details according to their own privacy and security practices.

Depending on the payment method, Stiksun may receive transaction details such as payment status, transaction references, and limited payment information needed to manage your order.

Please do not send full card numbers, security codes, or passwords through our contact form or email.

Sharing Your Information

We may share relevant information with trusted third-party service providers when necessary to operate our business and fulfill your orders.

These providers may include:

• Payment processing providers.
• Shipping and delivery companies.
• Website hosting and technical service providers.
• Analytics services, such as Google Analytics where enabled.
• Advertising and marketing partners where enabled.
• Security and fraud prevention services.

We may also disclose information when required by law, legal process, or when necessary to protect our rights, customers, and website.

Advertising & Analytics

We may use analytics and advertising technologies to understand how visitors use our website and evaluate the performance of our marketing campaigns.

These technologies may collect information about your browsing activity and interactions with our website.

You may be able to manage personalized advertising preferences through the relevant advertising platform or available privacy settings.

Google Analytics information and privacy choices can be found at: Google Privacy Policy .

You can also learn about Google's Analytics opt-out options at: Google Analytics Opt-out .

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy.

This may include keeping order records for customer service, accounting, tax, fraud prevention, and legal compliance purposes.

When information is no longer reasonably needed, we take steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or electronic transmission can be guaranteed to be completely secure.

We encourage customers to protect their account credentials and avoid sharing sensitive payment information through unsecured communication channels.

Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of eligible personal information.
• Request a copy of certain personal information.
• Withdraw consent where processing is based on consent.
• Opt out of certain targeted advertising or data sharing activities where applicable.
• Opt out of marketing emails using the unsubscribe option.

To submit a privacy request, please contact us through our Contact Us page. We may need to verify your identity before processing certain requests.

International Data Transfers

Stiksun may use service providers located in different countries. As a result, your personal information may be processed or stored outside your country of residence.

Where required by applicable law, we take appropriate steps to ensure that international transfers of personal information receive suitable protection.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Do Not Track Signals

Some browsers provide a Do Not Track setting. Because there is no universally accepted standard for responding to these signals, our website may not respond to every browser Do Not Track request.

Where required by applicable law, we will honor recognized privacy preference signals in accordance with the relevant requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us.

Please include enough information for us to understand and review your request.

Website: stiksun.com

Contact: Stiksun Customer Support