When Are Refunds Available?

Refund requests may be considered in the following situations:

• You received a damaged or defective product.
• You received an incorrect item.
• Your return request has been approved under our Return Policy.
• There is another valid issue with your order that we have reviewed.

All refund requests are reviewed individually. Please contact us with your order details so we can assess the situation.

Damaged, Defective or Incorrect Orders

If your stickers arrive damaged, defective, or different from what you ordered, we're sorry for the inconvenience.

Please contact us within 7 days of delivery and provide:

• Your order number.
• A description of the issue.
• Clear photos of the product and packaging.

After reviewing your request, we'll determine an appropriate resolution, which may include a replacement or refund.

Change of Mind

If you simply change your mind about a purchase, refund eligibility depends on whether the item qualifies for a return under our Return Policy.

Stickers that have been peeled, applied, or used are generally not eligible for a change-of-mind refund.

Please visit our Return Policy for more information.

How to Request a Refund

Requesting a refund is simple. Just follow these steps:

• Step 1: Visit our Contact Us page.
• Step 2: Include your order number.
• Step 3: Explain the reason for your refund request.
• Step 4: Attach photos or other relevant information when applicable.
• Step 5: Wait for our team to review your request and respond.

How Refunds Are Issued

Approved refunds will generally be issued to the original payment method used for the purchase, where possible.

If the original payment method is unavailable, please contact us so we can discuss the available options.

Refunds cannot be issued to a different payment account without appropriate verification.

Refund Processing Time

Once your refund is approved and processed, the time it takes for the funds to appear in your account depends on your bank, card issuer, or payment provider.

Some payment providers may require additional processing time.

If you have not received your refund after the timeframe provided by your payment provider, please contact us.

Shipping Fees & Refunds

Original shipping charges may not be refundable for approved change-of-mind returns, except where required by applicable law.

If your order was damaged, defective, or incorrectly shipped due to our error, please contact us so we can review the appropriate resolution.

Refunds for Custom Orders

Custom and personalized stickers are made according to the specifications provided when ordering.

These items are generally not eligible for change-of-mind refunds once production has started.

However, if a custom item arrives defective or does not match the approved order specifications, please contact us. We'll review the issue and determine an appropriate solution.

Refund Policy & Consumer Rights

This Refund Policy is intended to explain our general refund procedures.

Nothing in this policy is intended to exclude, restrict, or override any consumer rights or protections that cannot legally be waived under applicable laws.