Return Eligibility

We accept return requests within 14 days of delivery for eligible items.

To qualify for a return, items must:

• Be unused and in their original condition.
• Not have been peeled, applied, or damaged after delivery.
• Include their original packaging where possible.
• Be accompanied by proof of purchase or an order number.

Please contact us before sending any item back. Unauthorized returns may not be accepted.

Damaged or Incorrect Items

Did your stickers arrive damaged, defective, or different from what you ordered? We're sorry about that!

Please contact us within 7 days of delivery and include:

• Your order number.
• A description of the issue.
• Clear photos of the item and packaging.

We'll review your request and work with you on an appropriate solution, such as a replacement or refund when applicable.

Non-Returnable Items

For hygiene, quality, and product condition reasons, certain items are not eligible for return.

• Stickers that have been peeled, applied, or used.
• Items damaged due to improper handling after delivery.
• Custom or personalized orders, unless defective or incorrect.
• Items returned outside the applicable return window.

Nothing in this policy limits any non-waivable consumer rights you may have under applicable law.

How to Request a Return

Starting a return is simple. Follow these steps:

• Step 1: Visit our Contact Us page.
• Step 2: Provide your order number and explain why you'd like to request a return.
• Step 3: Include photos if your item is damaged or incorrect.
• Step 4: Wait for our team to review your request and provide return instructions.

Please do not send items back before receiving return instructions from our team.

Return Shipping

For approved returns due to a change of mind, return shipping costs are generally the customer's responsibility.

If an item is damaged, defective, or incorrectly shipped due to our error, please contact us before arranging a return. We'll advise you on the appropriate return arrangements.

Refunds & Processing

Once an approved return is received and inspected, we'll notify you of the outcome.

If your refund is approved, it will be issued to your original payment method where possible.

Please allow additional time for your bank or payment provider to process and display the refund.

Exchanges & Replacements

If you receive a damaged, defective, or incorrect item, please contact us with your order details and photos.

Depending on the situation and product availability, we may offer a replacement or another appropriate resolution.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We can only attempt to cancel an order before it has been processed or shipped. Once an order has shipped, it may no longer be eligible for cancellation.